Galangoor D'Buthbee
K'gari
Gur-rie
We would like to acknowledge the local Butchulla people. We pay our respects to Elders past and present. We celebrate the practice of First Nations design and systems management that have occurred on this land for tens of thousands of years. We are guided by the first scientists, planners, designers, and land managers of this land. We acknowledge the responsibility we hold as custodians of the land and aim to create places for future generations to flourish.
01 Introduction
Creating with people
leveraging digital experiences to engage
How do you interact and engage? Have you considered how digital tools can be used to create richer experiences? In this talk, Place Design Group’s Maddy and Alyce will highlight digital tools and the people we engage with. Drawing on their experiences as designers/planners, they’ll explore what it could look like if we integrated human-centred approaches with digital technologies to create more accessible, dynamic and future-thinking experiences.
PIA QLD state conference 2024
Your speakers
Alyce
Associate planner
Maddy
Senior Visual designer
02 we are all human
What does it mean to be human?
On a fundamental level, being human involves living and breathing, but it also involves connecting—with objects, people, and experiences that resonate with us.
making
connections
means undertaking meaningful engagement to ensure people have their say, are are listened to and feel truly heard and involve the people most affected.
But how can we create more meaningful connections and richer outcomes?
We leverage digital and visual tools to elevate the way we communicate with our communities. Digital engagement embodies a human-centric approach after all, putting the communities needs and preferences first.
02 all things engagement
by definition
Community Engagement is
Community engagement is a planned process with the specific purpose of working across organisations, stakeholders and communities to shape the decisions or actions of the members of the community, stakeholders or organisation in relation to a problem, opportunity or outcome.
but it is also...
All about inclusion — ensuring that the voices of those most affected are heard and considered. Whether it’s a geographic community or a community of interest, our goal is to ensure that these groups are actively involved in shaping outcomes.
why engage? Participation Education Inclusion Empowerment Ownership
make community feel
valued
When people feel that their input is valued, they’re more likely to support decisions and take ownership of solutions. This is particularly important in building trust and ensuring the longevity of social initiatives.
How We Engage
Physical tools
meetings
interviews
focus groups
briefings
workshops
design charrettes
paper surveys
signage
printed materials
advertising
walkshops
Digital tools
online surveys
ideas board
webinars
virtual events
social media
video + motion
interactive mapping
web platforms
Augmented reality (AR)
virtual reality (VR)
balance the physical
with the digital
A combination of physical and digital tools provides the most effective reach and engagement. Developing a strategy that balances these mediums from the outset is crucial. It ensures that we are not only inclusive but also impactful in our efforts.
Community trends
01
globalisation
02
sensory overload
03
more conscious
04
connections vs isolation
05
generational shifts
Digital trends
01
Expectations
02
personsalisation
03
Data and insights
04
emerging tech
05
accessibility
shifting
perspectives
On how we can leverage digital tools to elevate community engagement
by definition
Community Engagement is
Community engagement is a planned process with the specific purpose of working across organisations, stakeholders and communities to shape the decisions or actions of the members of the community, stakeholders or organisation in relation to a problem, opportunity or outcome.
but it is also...
All about inclusion — ensuring that the voices of those most affected are heard and considered. Whether it’s a geographic community or a community of interest, our goal is to ensure that these groups are actively involved in shaping outcomes.